Frequently Asked Questions
Absolutely! Head over to our Request a Book page and fill in the form — we'll do our best to source it for you.
You can reach us via our contact page. We aim to respond within 1–2 working days.
We aim to ship orders within 1 - 2 business days. If you have any specific shipping requirements, please reach out.
Standard Delivery - £3.99
Yes, we ship to all of the mainland UK and islands.
Unfortunately, we are currently unable to ship internationally.
Standard delivery - 3 to 5 business days.
*Delivery times may vary depending on the courier and public holidays.
Once an order has been placed, you will be unable to change your delivery address.
You will need to cancel your order and repurchase.
If your order hasn't arrived within the estimated time frame, contact us using the contact form
We hope you love every book you purchase with us, but if something's not quite right, please reach out.
If you'd like to return an item, contact us within 14 days of receiving your order. Just fill out our contact form with your order number and reason for return, and we will guide you through the next steps.
Once your return has been approved, you'll have another 14 days to send the item back to us. Please make sure the item is in its original condition and packaging.
Once we receive your return, the refund will be issued to the original payment method.
As we are a small independent bookshop, we're unable to offer free returns. Return postage is at the customer's expense.
If you have any questions or concerns about your order, please reach out; we're always happy to help!
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
If more than 15 business days have passed since we’ve approved your return, don't hesitate to get in touch with us via the contact form
We accept major credit/debit cards, Apple Pay & Google Pay and other secure payment options listed at checkout.
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